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Business Profile

Air Purification Systems

Clarifion

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Purification Systems.

Reviews

Customer Review Ratings

4.1/5 stars

Average of 300 Customer Reviews

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Review Details

  • Review fromJaney A

    Date: 07/31/2023

    4 stars
    Love the concept but wish they were stronger. Living in Southern **** this time of year is a real challenge to your product. We are inundated with smoke from wild fires, pollen and lots of dirt from construction. My retreat is a small room that I close up and enjoy myself in my Clarifion treated room. I find this product does an adequate job in this 10x12 sewing room with the lint from my fabric. You might consider making quilters a focus group for advertising.
  • Review fromJames W

    Date: 07/28/2023

    1 star

    James W

    Date: 07/28/2023

    SCAM!Ordered six air purifier units from Clarirfion and was billed for twelve. Tried calling but got recorded message which told me to send a single email as they are sooooo busy can't take message .Called four different numbers and all did the same thingnothing..The interesting thing is that they charged me for the first (Incorrect) amount, then gave me a smaller total and also billed me for that.I called this to the attention of CITI credit card company and was told that I would probably have to cancel my card due to Clarifion's apparent fraudulent actions. I didn't rate them as they don't deserve a single star!!!!!

    Clarifion

    Date: 07/31/2023

    Thank you for the feedback. We're sorry for any billing errors. We will ensure our customer service team reaches out to you via email immediately to resolve this matter.

    Clarifion

    Date: 07/31/2023

    Great news! Our records show you've only been charged once. We will email you with all of the details.
  • Review fromJudith B

    Date: 07/28/2023

    5 stars
    Best investment we have ever made for our health. Our breathing has improved and have had fewer colds and problems with allergies. Less dust also was a huge advantage. Just purchased another 3 to put in the spare bedroom our granddaughter sleeps in when she stays with us and one in the kitchen.
  • Review fromSaundra K

    Date: 07/27/2023

    5 stars
    The air quality in my home was very poor. With your products, my air quality has improved drastically.
  • Review fromKathryn P

    Date: 07/19/2023

    5 stars
    I moved in to a newly constructed house in the fall and was constantly sneezing from the residual dust hanging around. I found Clarifion and liked the idea that it was quiet and basically invisible compared to other home purifiers. I started with a few and noticed a big difference so bought several more and just love them. I did have one that stopped working (the blue light no longer showed) and contacted the company who promptly sent me a replacement! When plugged in there is a blue glow that also works like a night light! Love these.
  • Review fromAletha H

    Date: 07/07/2023

    1 star

    Aletha H

    Date: 07/07/2023

    I have never used this product, but believe their ad is misleading: Clarifion is a seller of plug-in ionizers. Their online ad 'grab' begins with a picture of someone's hand cutting a "Pool Noodle" into small sections with a knife. This picture has absolutely NOTHING to do with the socket-sized ionizer they refer to much later in the ad. The purpose of the Pool Noodle cutting picture is obviously to lead potential customers into reading the entire ad, which, through pucture placement, has indicated (falsely) that the picture may have something to do with a wonderful new "answer" for people who suffer from serious allergies. The ad goes on for several pages, never once including any reference to the bizzare picture that initially pulled people in to find out more about this "unique discovery." This proves to be a waste of time brought about through intentially misleading and/or misrepresenting their actual product. Isn't this a form of illegal advertising?Thank you.

    Clarifion

    Date: 07/25/2023

    thank you for your feedback.
  • Review fromKim H

    Date: 06/24/2023

    1 star

    Kim H

    Date: 06/24/2023

    Not worth the money. The units dont last. I bought six units, three lasted three months, the others six months. A version with a filter that needs to be cleaned would be better. At least it would last longer. Wouldnt purchase these again.

    Clarifion

    Date: 06/26/2023

    Thank you for your feedback. We're sorry that the product did not meet quality standards. We'd love to offer you replacements at no additional charge. We will have our customer service team reach out as we have no record of you contacting customer service. We will take care of you.
  • Review fromSandy S

    Date: 06/20/2023

    1 star

    Sandy S

    Date: 06/20/2023

    Product is a fire hazard! ************** is a scam they do not stand behind their refund policy. They try to weary out down so you dont get to return in the thirty day window. ??????????????????

    Clarifion

    Date: 06/26/2023

    Thank you for your feedback. We're sorry that we've missed expectations. Please know that the 30 day warranty is from the day your order was delivered through the first time you contact customer service no matter how long it take customer service to reply. Our records indicate your return was processed but discarded because the packaging was opened. Nonetheless, a refund has been approved and an email will be sent once the refund has been completed. Our records also show a store credit was also offered but declined. Again, we do apologize that we missed expectations and we appreciate you giving us a try.
  • Review fromJulianne W

    Date: 06/19/2023

    5 stars
    I bought six units and have used four so far. They help clear the air in our household. We live on a dirt road and also have a dog. So we have a lot of air to purify! My only complaint with the product is that Clarifion recommends using a plug that is five feet off the floor. Unfortunately most of my plugs are not that high. The units still work though! *****************************
  • Review fromThomas .

    Date: 06/16/2023

    4 stars
    Very quiet and compact. Allergy symptoms less severe now and furnace filter lasts longer. Excellent air cleaner

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