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Business Profile

Credit and Debt Counseling

US Hardship Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit and Debt Counseling.

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1

Average of 1 Customer Review

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Review Details

  • Holly P

    Date: 05/22/2023

    I started ** Hardship in January 06,2019 - December 15,2022. I asked for help with my credit cards, because I was not working. I was helping take care of my elderly father, after he had 2 major surgeries back to back. They offered me the opportunity to lower my debt/get rid of it. I paid them over $9,000 through out a 4 year period. I noticed my cc accounts had been charged off with the actual creditors. I was happy because I thought the program was working, and I was slowly raising my credit score. To my surprise, I was summoned to court. The date is the end of July 2023. So I began calling ** Hardship, their main line has been disconnected. I have been calling *************************, who is a supervisor, on his cell and I have left several messages. I have called *********************** on his cell several times and no reply from either of them. There is a general # that you can call, then you dial their extension #. I left several messages at that number too, and no response. So I tried e-mailing them, the e-mail was returned back to me immediately stating "unable to send". At that point I was so humiliated, angry and hurt because I knew that I had been scammed. Currently I am not working due to an injury, and unsure when I can return to work, if at all. All the money that I trusted the company with to spend on the program is gone. I still have the same problem as I did when I began. I want a refund so that I can pay off my creditors and not have to go to court and get sued. Which was one of my main concerns, that I brought up often. They said that rarely ever happens, and if I am threatened to get sued, they would refund my money. LIES, they prowl on people's misfortune, they are a wolf in sheep's clothing. I hope this help's someone/many not to get scammed by this company. If anyone has a solution to my problem, I am open to suggestions.

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