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Business Profile

Organizing Services

Everything Has Its Place

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Organizing Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company (********, the owner) was hired to provide 5 workers to work 7 hours per day for 5 days. ******** showed up with 2 other workers. Her workers were hired solely for this job, and by the end of the week, one had already quit because of disputes over being paid. The other worker regretted signing up for the job, because she had to rent a truck herself because the owner did not have a credit card, or similar excuse.The owner did stay on a few more days to try to make up for some of the hours, but said that the account was paid in full. Many of the things from the house were very valuable, and the owner left with some of them, so it made sense that the account was paid in full despite being below the contract price.However 5 days later, the owner charged an additional $3,600 on the credit card on file. Because the original charge was authorized, additional charges are hard to dispute to get the money back. Owner does not return phone calls.A social worker was called in because of all the complaints against Owner (******** or "******"). Everything was supposed to have been donated. **************** came to pick up items in driveway. But by the end the owner left with a full carload of items, including boxes on roof rack, and a fully loaded trailer. Owner also was selling items from the driveway. She said that she would give me the money, but she never did.Additionally, my laptop, ipad, and apple watch went missing. I asked Owner everyday where they were. She kept dismissing my questions, saying they were in some bags, but they were not where she said they were. Finally, after ******* her for days, she said that she found them. I believe that if I hadn't noticed them missing, owner would have taken these items too.

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