Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/29/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Driven by greed, dishonesty and unethical addiction marketing practices, Nsight takes advantage of vulnerable patients and families in desperate need of medical treatment and care. They are corrupt individuals that will lie, cheat and steal their way ahead with toxic behaviors and ideas. I was there from Dec 17-June 28th. I paid $7,000 a month and received nothing but abuse and trauma from management daily. They took $7,000 my last month and forced me outside leaving me homeless after severe abuse and mistreatment. Subjected to other clients talking about burning, cutting themselves and harming other people which is the most traumatic experiences in my life. Two clients have committed suicide during my time in six months. They use Attack therapy practices. The approach is confrontational among the therapist and client and may sometimes include other clients to help with the attack on that one lucky client. It seems like anything goes during this type of therapy and clients are faced with verbal abuse and humiliation carried out by the therapist or the therapist and other clients. This type of therapy is obviously incredibly risky and has a better chance of making things worse rather than improving anything for that matter. Some who have endured this therapy have referred to it as brutal and borderline sadistic.The groups justification for this type of therapy is that people wont change because they havent suffered enough. I couldnt disagree more and I have some serious ethical concerns with this entire approach and its justifications.During my stay at Nsight they put me in a condo for a total of six days with no running water because of a water leak in two separate showers. The staff wouldnt contact a plumber to fix due to needing to save money. But left us without water turned off all lines having to text staff to flush the toilet once a day to please turn on water lines for a few minutes.