We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Real Estate

Burr White Realty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate.

Reviews

This profile includes reviews for Burr White Realty's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Burr White Realty has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Shawna M

      Date: 11/29/2023

      I recently rented a home through Burr White Realty and had a terrible experience with them. I've reached out twice to them but they are not responding to me so I thought I'd go ahead a leave this review.Upon entering the property, my son used the restroom and the toilet didn't flush. My husband tried to get it to flush but finally just turned off the water to the toilet as it wouldn't stop running.Shortly thereafter, my daughter took a shower and the shower curtain fell and hit her on the head. Again, my husband went in to try to fix it and the shower curtain repeatedly fell off, even with a slight touch.The next morning I called and reported the problem. A few hours later the maintenance person showed up. His way of fixing the shower curtain was to put duct tape on it. It worked but was very unsightly. He was unable to fix the toilet and said that a plumber would need to come. I got a text from the plumber stating that I needed to wait at the house the next day between ****. Ok, I'm on vacation for only a few days. I certainly didn't want to wait around the house for 4 hours! The customer service agent at **** ********************** actually blamed US for the broken toilet...twice! She repeatedly emailed me and said we broke the toilet handle. I told her that was not accurate and sent her a picture of the handle, which wasn't broken and she replied, "the inside handle". This set me off. I was very very angry to be blamed for a broken toilet when I paid close to $2000 for a few days. She was rude and completely unprofessional. I did NOT appreciate her sending these emails and even asked her to stop emailing me.We were told the plumber could be there the next day at 8am. We got up early to be sure we were ready for the plumber but finally left the property at 10:30am as there was still no plumber. I didn't appreciate the way we were treated by the ** staff and will not be staying at a ** property again.

    Burr White Realty is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.