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Business Profile

Custom Shirts

Same Day Custom

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLiz H

    Date: 06/11/2025

    1 star

    Liz H

    Date: 06/11/2025

    I placed an order for pickup in ****************** in fullonly to be told to pick it up in ******** instead, which is over 60 miles away. Totally unacceptable for a same-day service.

    Same Day Custom

    Date: 06/17/2025

    Thank you for taking the time to share your feedback, ***. We understand your concern and regret that the experience did not meet your expectations.However, after reviewing your order and the checkout process, wed like to clarify that our system does notify customers prior to order placement when the selected pickup store is not within immediate proximity. In your case, a message stating that the pickup location was approximately 56 miles from your zip code (*****) was clearly displayed before the order was finalized. This is done to ensure full transparency and give customers the option to proceed or choose alternative delivery methods.We apologize if this information was overlooked during checkout, but it is important to note that this messaging is in place specifically to avoid situations like this. That said, we are always here to help and would be happy to work with you on a resolution that suits your needs-whether that be shipping alternatives or cancellation.Please feel free to reach out to our customer service team directly so we can assist you *************: *****************************

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