We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Door and Gate Operating Devices

Protective Shutter Systems, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Door and Gate Operating Devices.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Don A

    Date: 06/01/2023

    I had a rolling shutter installed by them several years ago. First then laid it on the concrete and scratched it up and had to order new slats. After they finished it still showed light through the bottom slats. It also made noise and then thumping until finally, one side just fell down. ****, the owner, was arrogant and threatening. He called me gay (I'm not but not the point) and refused to fix the problem, even for money. This is not a good company to deal with. It is only **** who answers the phone. The time before last when we called he said, "I'm sick. I don't want to talk. Don't call again." His installer said that he had mental issues and that *****'s son was trying to get him to retire because of that. This was an expensive ten-foot shutter. We now need to call someone else. The manufacturer said that the breakage was due to improper installation. Poor installation. Atrocious customer service. Deal with them at your own risk! You've been warned!

Protective Shutter Systems, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.