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Business Profile

Tacks

Diamond K Saddlery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/28/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This owner is extremely rude and Racist its very sad and disappointing to know this place has not changed or attempted to change there behavior, because of her attitude it discourages people of horseback riding and learning it if your not white, her reviews scream how she is towards non white customers she continues to get away treating people like c*** which is foul, everybody is the same inside and no one is better than one another even if you own a buissness or if you have a different skin color this is ridiculous and she should absolutely be ashamed and embarrassed word got out about how she treats people especially her customers. Hopefully the amount of complaints she gets she can change her attitude towards EVERYONE. The only outcome i want is for her to practice kindness towards everyone not just in her business, be beautiful inside and out life is to short to be angry and have hate, treat others the way youd love to be treated and i promise good things will come your way

  • Initial Complaint

    Date:05/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THIS business is ran by a racist white lady who is very rude, i walked in wanting to buy saddlery for my horse but was met with a rude attitude and sly comments because i was new to this hobby, i walked up to the counter to buy my things when a white man walked in and instantly the manager helping me instantly greeted him and she started talking to him they then started whispering and i heard her say something about me being hispanic? then he looked in my direction i left my things and walked out i was mortified never even had my race brought up and wanting to try a new hobby but instead met with hate because of my skin this is unacceptable if you read her reviews on ****** they are all about her being rude to colored people and even going so far to yell and an elderly man, she keeps getting away with this injustice actions and keeping people away from wanting to try new things without having to hear a smart comment or undertone, her attitude is very hostile THIS buissness please needs to get looked into

Diamond K Saddlery is NOT a BBB Accredited Business.

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