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Business Profile

Commercial Garbage Disposals

Emadco Disposal Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Garbage Disposals.

Complaints

This profile includes complaints for Emadco Disposal Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Emadco Disposal Services has 2 locations, listed below.

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    • Emadco Disposal Services

      40287 Oak Park Way Box 2386 Oakhurst, CA 93644

    • Emadco Disposal Services

      PO Box 2386 Oakhurst, CA 93644

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:03/18/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 10, 2024 I received a letter from Edmadco Disposal claiming that a couple of people I dont know owe them $220 for a rental trash bin. The letter has my address that I have lived in for 12 yrs but the names on the bill I have no idea who these people are. I have left the company phone messages and sent them an email to fix this issue involving my address. They finally sent me an email asking me if I have service with them. They dont even service my area in Southern **********. Obviously they didnt fully read my email. I need them to get my address off any of thier billing issues before it becomes a problem with any collections. Emadco Disposal Service P.O. Box 2386, ********, ** ***** Phone: ************** Office Hours: Monday-Friday

      Business Response

      Date: 04/01/2024

      We received an email on 3/10/24 from *************************** who was confused because he received a bill from our company. We responded back asking if he has service with us at the moment and he clarified he didn't. The bill was addressed to ****** & ***************************** who used to live at his current address ************************************************. They have since moved and did not update their billing address with **, so the invoice was sent to that location. We left *************************** a voicemail back 3/19/24 explaining this matter. He then called back that same day and a staff member explained that he owes nothing and the bill was not addressed to him. This issue has been resolved and ****** & ******* have provided a new billing address so future statements will not be sent to him. As soon as I received this email I called *************************** back to confirm he is happy and that he understands this situation. 

      ***********************

      Customer Answer

      Date: 04/01/2024

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Emadco Disposal Services is NOT a BBB Accredited Business.

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