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Business Profile

Apps

Big Run Studios

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/27/2022

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I would like to be the first to inform you that within the coming months, you're going to be served with a Class Action Lawsuit against the games you released on *************** platforms. Not only are your games a fraud, they're also false advertisement which is grounds for a lawsuit. I have read through numerous reviews on the Apple Store of the game Blackout Bingo and how you've swindled thousands of users out of money from their credit cards and never paid out any money to users. I have located several users who upon playing this game thought it was legit and that they'd actually win money. Actively, these users have agreed to pursue a Class Action Lawsuit against Big Run Studios to regain lost time and the funds you stole from many of us. Not only is this Class Action Lawsuit held against your company, but also against several other Developers who have engaged in the same activity. The lawyer I am actively working with informed me this could be one of the biggest lawsuits in history because not only is false advertisement a crime, so is stealing, which you've taken millions of dollars in funds from numerous credit cards. My lawyer suggested I reach out to you first and request a settlement before proceeding with this lawsuit. I can't believe people like this exist where they would rather steal money then give to others who could use it. Remember, you make millions of the Ad's that people watch in your games and greedily profit off of that to your likeliness and falsely advertise throughout your games that you can "win real money". I await your response and and hopeful you're willing to settle this matter.

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