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Business Profile

Web Design

Sparkart Group, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

This profile includes complaints for Sparkart Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Sparkart Group, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/24/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *****. Merchant used ***** to deliver to a PO Box yet ***** does not deliver to PO Boxes.The packages were delivered to the wrong city. I asked the store to get ***** to retrieve the packages and deliver to the correct address/correct city.The merchant ignored repeated requests to help.

    • Initial Complaint

      Date:11/17/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date 11/16/23 Order : MHD #***** I ordered three items off this website and immediately reached out to cancel the order. I was sent a response that there would be a customer service reply in 24 hours. I have yet to receive a response. Also, I called the location and got a voicemail. I left a message and no response. I believe this place is a scam that is going to take my money

    • Initial Complaint

      Date:10/31/2022

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to a **************** leopard concert is the middle of September. The sold out of items quickly. I ordered the from the *********** store. Its 3 months later never received my items. All I find for them is an email. I email them and I get a generic email about a response I never get. Im out $80. Because of this I regret going to their concert.

    • Initial Complaint

      Date:07/03/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In May 16 2022 I purchased a fan club package for an entertainer whom I adore, I purchased this membership for a 1 year term.With the membership I was suppose to get a tshirt a welcome letter and some other things. I have not received these items, nor do I want them now. I have emailed the company and was given Im sorry we will look into it get your things out as soon as possible. I have not received the items. Just want a refund on my account. Thanks so much

    Sparkart Group, Inc. is NOT a BBB Accredited Business.

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