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Business Profile

Dental Supplies

Dentta Company Inc

Reviews

Customer Review Ratings

1.57/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromBeth B

    Date: 05/14/2025

    1 star

    Beth B

    Date: 05/14/2025

    SCAM ALERT!!! We received an unsolicted package from Dentta ******* While trying to deteremine why we received this package, an invoice was arrived for $202.99. I contacted Dentta about the invoice and our intent to return the unopened item as we had not ordered any products. They said "it was not a sample" and that they shipped the unsolicited product for us to try out at a no cost obligation. If we were not satisifed or did not want it they would send a return label for which they did. My complaint is that they know very well that what they are doing is a scam. They hope that someone will use the product thinking its a sample, just toss it in the trash, and/or that the invoice will get paid without anyone noticing. I have requested that they not send any more of their products but I doubt they will comply. In the meanwhile I have warned all of my office managers and fellow colleagues about this. I have also filed a complaint with the ***. Dentta can call it what they want but this is definately a fraudulent business practice.......A SCAM!!!

    Dentta Company Inc

    Date: 05/19/2025

    This dental office requested a free shipping label because they are aware that return policy was enclosed upon the receive of the product. ****** from there office requested it so they can return the dental product. May ******* to be exact, the product was returned ( whole kit of 150 uses). It's a zero balance. now # ***** and we remove this dental office from our call list ( no transaction will be made in the future)
  • Review fromLucy I

    Date: 03/07/2025

    1 star

    Lucy I

    Date: 03/07/2025

    This is the second time this has happened at our office. The first time we told them to remove us from all mailing lists as we do not want their unsolicited products. The *** informed me this company sent a product to our office that was neither ordered nor requested. This company then sent an invoice for the non-ordered, non-request product. The *** instructed me that I will need to pay for the product unless I return it to them. After a lot of pushback, the *** did send me an envelope with paid postage. The *** she would remove us from their lists, but I have little faith that that will happen. It is unfortunate to see a company continue to take advantage of unsuspecting businesses.

    Dentta Company Inc

    Date: 03/10/2025

    We don't recognize this customer nor have any record in our system. We need the information of this doctor's Office so we can put a block. This is not a fair review.
  • Review fromAntonio C

    Date: 11/20/2024

    1 star
    My office received a "sample" of product we do not use. A couple of weeks later we received a bill for said sample to the tune of $180. **************** was then extremely rude when contacted about the fake bill. This company is a scam. Do not order from them at all costs
  • Review fromCohil C

    Date: 07/09/2024

    1 star

    Cohil C

    Date: 07/09/2024

    Deceptive company and they are relentless in trying to make you pay for something that you don't order or want.This company attempts to send out sample product (that is never requested and after you request to be off their mailing list) and wants you to return it or pay for it. This company does not need to be in business and needs to be fined for its deceptive marketing tactics and disruptive behavior to dental offices.

    Dentta Company Inc

    Date: 07/10/2024

    no records found in our system, maybe it was company loss
  • Review fromMayra C

    Date: 06/17/2024

    1 star

    Mayra C

    Date: 06/17/2024

    Dental office in *****, same story as others. We received product that we did not order, we have had zero contact with this company. Then later received and invoice for that product, called to return they make it impossible to return. The lady said she would send a shipping label and hung up on me, the thing she did not get my information to know where to mail or email the shipping label. When she answered I was explaining the concern she cut me off and said that it was a trial, I expressed how unprofessional this was to send product no one requested. She said it was not, and that it wasn't going to cost us anything and send I will send you the shipping label and hung up. She never gather any other information, now the phone just rings no answer. I made a report on the federal trade commission too.

    Dentta Company Inc

    Date: 06/18/2024

    Our customer service promptly response to any issues that might be misunderstood. Any questions please don't hesitate to call us at ************* or may leave a message so we respond immediately.
  • Review fromJames M

    Date: 05/13/2024

    1 star

    James M

    Date: 05/13/2024

    This business is committing mail fraud. They send an unsolicited, unordered "Starter Trial Kit" and then send an invoice for the product 30 days later, in blatant violation of 39 USC 3009, which states that unordered merchandise "may be treated as a gift by the recipient, who shall have the right to retain, use, discard, or dispose of it in any manner he sees fit without any obligation whatsoever to the sender." Anyone affected by this should file a complaint with the *** and their State **************************

    Dentta Company Inc

    Date: 06/18/2024

    Approval is made before we send a product.. A request of free shipping label is not an issue. Misunderstanding matter of questions is always the priority to resolve. Any questions please call at ************* or may leave a message or email *******************************
  • Review fromSeth R

    Date: 04/19/2024

    1 star

    Seth R

    Date: 04/19/2024

    Mail fraud. Sending out products that were not ordered and were unsolicited. This company should be brought up on **** act charges.

    Dentta Company Inc

    Date: 06/18/2024

    Approval is made before we send a product. Any overlook or misunderstanding issue please don't hesitate to contact our customer service immediately at ************* or can leave message or email.
  • Review fromMichael F

    Date: 06/28/2023

    1 star

    Michael F

    Date: 06/28/2023

    Sent invoice for product we did not purchase. This is a scam as others have stated.

    Dentta Company Inc

    Date: 06/18/2024

    This product was returned when they requested a free shipping label, We resolved the overlooked return policy issues. Any Questions please call at *************.
  • Review fromMaggie D

    Date: 05/17/2023

    1 star

    Maggie D

    Date: 05/17/2023

    Same as other reviews. Sent us a dental temp cement, that we never ordered. We thought it was free sample. Weeks later they mailed invoice, knowing that a book keeper will open envelope and pay because it looks like a dental supply. When you call they say they will mail a packing slip to return and then they never do. ***Additionally, four weeks later I know have Credit Card fraud on my account. I'm sure they gave my CC info to someone else. Fraudulant charges on my BOA CC for >$8000. These guys deserve to go to prison. *** *** **** ******* **.

    Dentta Company Inc

    Date: 06/18/2024

    Any question please call at ************. Return policy is enclosed upon the receive of the product.
  • Review fromAshley S

    Date: 02/28/2023

    1 star

    Ashley S

    Date: 02/28/2023

    This company also sent dental cement that we did not order to our office with a bill. Same story as all the other reviews! Happy I read the reviews and will not bother trying to contact them again to return the unordered, unwanted product. SCAM!!

    Dentta Company Inc

    Date: 06/18/2024

    Any Questions please all at *************. We urgently respond to any ovelooked return policy.

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