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Business Profile

Small Business Loans

Regional Acceptance Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Business Loans.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is my formal request to address and resolve the unauthorized accounts that are currently listed on my credit report. These inaccurate entries have significantly impacted my FICO score, leading to a noticeable decline that has caused challenges in maintaining my financial standing. I am reaching out to your office with great urgency and respectfully requesting your assistance in rectifying this matter. REG ACCEPT ACCOUNT no.: ******* DATE OPEN: 03/01/2020 BALANCE: $14,534

  • Initial Complaint

    Date:05/18/2023

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has repossessed my vehicle and I can not get them to tell me any information, my car was on my property locked behind my fence which was broke down and left on the floor and vehicle was taken. The problem I have is that I was never notified that any payments were outstanding on the vehicle I purchased it last June and twice have called the financing company and get the run around every time I know there was 5 payments left only, then my uncle the first owner passed away and I couldnt figure out how to pay the remaining balance

  • Initial Complaint

    Date:02/02/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a car loan with this finance company
    I never missed a payment till
    The car was involved in a total loss accident which my insurance paid out but Gap insurance denied my claim so I was left over with the balance which has now gone into collections
    I have been trying to settle this account for a better part of a year now and I cannot get them to take a payment
    They tell me RGS Financial is now handling my account and give me a phone number that Routes me to Bank of the west
    They always tell me they don’t work with Regional acceptance and I keep getting the run around
    I can’t pay it on my online portal I can’t pay it over the phone and I don’t know what collection company is handling the matter

Regional Acceptance Corporation is NOT a BBB Accredited Business.

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