We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Stock Exchange

Rocket Trade Mp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Stock Exchange.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Federal employee here...Last week I found on a friend's Instagram about how he had made x amount through investing with "Coach *******" and cryptocurrency Friend was reputable so contacted this "coach". Initially invested $10K through taking money from my bank account (using debit card to "pay" for bitcoin into an Exodus wallet and bitcoin machine). This $10K was then sent to the trading platform, rockettrademp.com (which I'm in the process of filing a complain with BBB). I was then instructed to purchase an "mrt" for $2000. My "trades" appeared to be skyrocketing so attempted to withdraw. I was then told I needed to "upgrade" my rocket trade mp account for $6000. *********************** continued to rise. In another attempt to withdraw I was told I couldn't until I paid for a "pin" ($15750). I reached back out to that friend to see if this was legit. The coach I was using as well as customer service with the website said it's the last step, "rest assured" it's legit, etc. So I paid in another ~$16K+. Purchasing this pin now allowed me to request withdrawal to my bank. I use Navy Federal as I am a government employee. As I was waiting for money to transfer I received an email stating I needed to pay a "reflection fee" for over $28K as the last process to get my money. With the red flags continuing to mount I attempted to contact my friend. His Instagram site had been taken down. I reached out to his wife who stated his account had been hacked and even though he had requested it be taken down it wasn't until the other day it had been. I've lost about $35K in this. I'm still in contact with "Coach *******" through whatsapp...have "her" number and a continued dialogue with this person. They think I'm trying to come up with the $28K. I can supply all text msgs and screen shots of conversations with this person and the website customer service.

Rocket Trade Mp is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.