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Business Profile

Cooking Classes

Le Gourmet Culinary LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cooking Classes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a gift card )cooking class) from this business for my wife's birthday (order number provided below). We tried to book a cooking class but it said the kitchen was under construction so it was temporarily closed. We have looked back several times to see if it has re-opened, and most recently we found out that the phone number is disconnected, the website is obsolete and the email we sent the business bounced back. It appears to us that the business closed but we were not notified to use our gift card prior to a certain date, nor were we notified of it's closure so we could ask for a refund or use the certificate or anything of that sort. At this point, there is no way of getting in touch with the business to ask for a refund (or use our gift card!), so we decided to file a complaint here, in hopes of securing a refund. Any support you can provide us would be greatly appreciated. Thank you, kindly!***** & ******* :)

Le Gourmet Culinary LLC is NOT a BBB Accredited Business.

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