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Business Profile

Small Business Loans

Model Finance Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Business Loans.

Complaints

This profile includes complaints for Model Finance Co's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Model Finance Co has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Model Finance Co

      765 The City Dr S Ste 160 Orange, CA 92868-6918

    • Model Finance Co

      1068 Town & Country Rd Orange, CA 92868

    • Model Finance Co

      PO Bx 5825 Orange, CA 92863-1680

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/28/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are harassing me about payment. I requested them not to text or call me. Yet they are steady doing both. Not only are they send text but they have a group text with number that are not associated with me . Which i feel is a violation of privacy.

    • Initial Complaint

      Date:06/16/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I used this company to finance a motorcycle October of 2017 at ********************, ********* I paid off the loan June of 2021.I waited for the motorcycle title being patient understanding the effects of COVID.I contacted Model Finance March of 2023 for the title. I was told to send 25.00$ for release of the title which i did. It is now 6-16-2023 and the check has not been cashed and I have not received the title 2 years after i paid off the loan for the motorcycle. Something is not right with this company. Beware

    Model Finance Co is NOT a BBB Accredited Business.

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