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Business Profile

Pool Equipment

Raypak Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Equipment.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Steve T

    Date: 12/07/2023

    My gas pool heater lasted one season. I live in Panhandel of Florida. I have it indoors vented out roof. Combustion air vent. Anoid on inlet to pool heater. Chemicals are profeesionally maintained.
    End of second season come April I decided to warm it up. Have not used it due to wife having surgery. I notified Raypak of leak. They come back with registration forms. Before I could even complete that. They closed my case , and would not respond to me. I been in the HVAC, and boiler business for 30 years. I know my business. I installed it properly , and maintained it properly. It started leaking out in a little sream , and prior to that the LED on control board half faded out. I spoke to them today 12/07/2023. Well too bad. I waited to long waiting on them. Guess what I won't be installing no more in the future RHEEM / RAYPAK. I always said about their HVAC product they will RHEEM you. My sugestion to anyone ! Stay away from RAYPAK. I even asked if they pro rate it or I pay shipping or work something to get it fixed. NOPE!!! Well my handicap wife won't get her rehab swiming in yet. Been waiting. Guess going to have to go to a different maker.

Raypak Inc. is NOT a BBB Accredited Business.

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