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Business Profile

Computer Dealers

Networx

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    NETWORX ADVERTISES EXCLUSIVE LEADS AND THEN SEND LEADS TO SEVERAL DIFFRENT CONTRACTORS. I ASKED TO BE PUT ON A DIRECT CALL ONLY AND THEY TOOK $850 THAT I DIDN'T AUTHORIZE THEM TO TAKE FROM MY ACCOUNT. I ASKED THE TO REFUND MY MONEY AND THEY TOLD ME THEY WOULDN'T REFUND ME THEY WOULD JUST GIVE ME MORE LEADS THAT THEY GIVE TO EVERYONE ELSE ALSO. I ASKED THEM TO GIVE ME THE $1350 BACK THAT THEY HAVE IN MY ACCOUNT AND THEY JUST SAID NO AND HUNG UP.

  • Initial Complaint

    Date:03/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I initially gave them $700 to provide me leads for my general contracting business. I received several leads and was charged accordingly. I then became too busy with my own leads and put my account on pause. After several months, I stopped doing any business due to my health. I contacted Networx asking for a refund of my $380 explaining that the business was closed and not to be re-opened due to my health. They refused to give me a refund and said they would push leads through charging my account until it became $0. I told them I am no longer able to work due to health and they wouldn't issue a refund even after explaining that. Today, 3/6/2024 my account is down to $281 because they keep charging me for leads. I wish to have a refund issued of the $380 that was in the account when I attempted to close it and requested a refund.Thank you ***************************

  • Initial Complaint

    Date:01/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told that if I spent the minimum $350 I would receive 5-7 referrals for my construction business a month. I received 4 in two weeks that were no good. Apartment renters. And the. I had no balance. I called and got the run around to file a complaint. They said I would have to comment on the site that the lead was no good and thats all I can do. Once my balance went to $0 I have received 4-5 notifications a day saying they had referrals for me to buy. This company is not legit they do not check the leads before sending them on to paying customers. I do not recommend this company for any contractor.

  • Initial Complaint

    Date:08/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company Networx is a lead company for contractors. I was told the minimum I can spe d is 400.00 a month. So I did so. All the leads they have sent me have been no good. The addresses are in the same whole name as tax records.. shady. I want my money back and they will not refund it. Guy by the name ***** sold the service. Guy named **** is support but worthless support. He told me I can't get my money back but they would exchange my money for leads for new customers. I've told him 3 times I don't want there services and to refund my money asap. He said no all 3 times. All the leads are bad leads. I don't want to exchange money for something that does not work. Please refund my money asap to Pro V Roofing Cleaning & Maintenance

Networx is NOT a BBB Accredited Business.

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