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Business Profile

Online Retailer

Wanderlust Beauty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 19th my package that I ordered was shipped from Wanderlust Beauty. Since August 23rd this package has been stuck in ******** *******. I have tried multiple times to contact Wanderlust Beauty via email, ******** messenger, Instagram, as well as their website with absolutely no response. I have even filed a complaint with the **** and they haven't gotten back to me either. I think I have been extremely patient as my first time trying to contact them was on August 26th. I do know that this package was sent with insurance of up to $100 according to the **** website. I have sent numerous emails to their email at ******************************* with absolutely no communication. I have no idea what else to do. I would really like this order or a replacement.

Wanderlust Beauty is NOT a BBB Accredited Business.

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