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Business Profile

Gas Station

Union 76 Station

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/09/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    on april 6th my 2015 range rover sport was towed to 76 gas station in palm springs because the engine blew ......they said they were land rover cert (come to find out they lied about being land rover certified and also listed being certified with AAA auto as well. When the car got there i asked for a diagnostic and they charged me 2000 dollars for a wet test/diagnostic and took my engine apart when they already knew the engine was blown. When i asked for proof for the cert,. they refused, when i asked them for an itemized bill they refused, and they said they were working on my car when they wernt making me wait over a month. i shippped the new engine i bought over to 76 gas station and they are refusing to install my engine after i paid to hve it shipped . they wasted my time and lied about almost everything . ******* ***** (then mechanic) would not give me the owners name and or number as i have tried to resolve it and continued conflictive. They threw my old engine in the back of the car in pieces and there is oil everywhere , ******* and the owner are refusing to put the old engine back together and are refusing to tow my car to a cert land rover dealership after making me wait over a month.! THEY ARE CROOKS AND FRAUD . THEY TOOK ADVANTAGE OF ME AND THE SITUATIION

    Business Response

    Date: 06/20/2023

    The issue has been resolved.

Union 76 Station is NOT a BBB Accredited Business.

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