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Business Profile

Skin Care

Sinfulicious Bodycare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Skin Care.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/20/2023, ****** is a salesman at a business downtown ************, ********** called Sinfulicious that sells beauty products. The address is ****************************************************************************. After purchasing the ***************** and opening the item, I was able to contact the listed manufacturer / distributor Zero Gravity, who indicated this item is in fact not their product and that this is a counterfeit item being sold under their brand. I contacted ****** at the store and explained that he is selling counterfeit goods and needs to refund for the item. He quickly ended the call saying he would call back with the owner in ten minutes. No return call was made. This business is selling counterfeit items. I have reported to my credit card company, reported to ************ ***************** and also the chamber of commerce.

  • Initial Complaint

    Date:10/11/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed my order on 02/25/2022 and did not receive 3 items that I have been told, they do not carry at their store, however I was charged for these items. I have been calling and emailing for over 6 months and continue to be told that the owner must submit the refund on her end. There has been no resolution.

Sinfulicious Bodycare is NOT a BBB Accredited Business.

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