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Business Profile

Wholesale Lumber

Sun Powered Solutions Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was sent out by my warranty company AHS the owner ******* is ABSOLUTELY the worse. He charged me $1260.00 claiming my air conditioner Freon was contaminated and needed to be replaced. I told him when he arrived that the unit was over 28 years old and probably needed to be replaced he stated *** would not replace it. He came back 2 days later completed the work.I called AHS the next day because my system was worse than before he came. They tried contacting him several times with no response finally he called me back. Came back stated he couldn't find anything wrong with the unit but the insulation around the blower was missing on one part and loose on the other end. I told him that we did not play in the attic and that's the way the blower had been since I moved in in ****. He said he would put in a request to AHS and if I wanted my house cool when I got home then I needed to leave the air in all day. He has no customer service very RUDE and does not know what he is doing. *** has been trying to contact him for 3 days he doesn't call back nor has he sent diagnosis to them.My family has been without air for 5 days in extreme temperatures reaching over 105 degrees

Sun Powered Solutions Inc is NOT a BBB Accredited Business.

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