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MovoCash, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.5/5 stars

Average of 8 Customer Reviews

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Review Details

  • Review fromT A D

    Date: 04/28/2023

    1 star
    I received a $5 check from Movocash, a company Ive never heard of, saying it was for account closure. To my surprise, I didnt even know I had an account with them. I had to ****** the company. Apparently scammers use this site to open accounts in other peoples names unbeknownst to the victims. I wonder what other information they have of mine.
  • Review fromDaniel A

    Date: 03/01/2023

    1 star
    This is a big fraud. Someone opened a card in my name and movo wont even respond to close it.
  • Review fromMeg C

    Date: 12/03/2022

    1 star
    This is the worst service ever! Tried for 3 months to get an actual physical card -every time I called was told a card "was in the mail" Never received it! Closed my account so I could find an actual cash card that I can use. Run, don't walk, away from this crappy service!
  • Review fromDonald A

    Date: 10/03/2022

    1 star
    Some one opened a account in our name. And did $1750. In charges. They put money in then took it back out with 16 pages of withdrawals. I'm think this is a way to funnel money to bad people.
  • Review fromJason R

    Date: 09/29/2022

    1 star
    I received a security monitoring alert that an account with ********************** was opened in my name. When i called their customer service they said they cannot find the account. I called back and got a different rep and they saw an account in my name. I asked them to close it out and was told to call back in 48 hours. This is ridiculous that a fraudulent account can be opened and they do not have a resource to close it.
  • Review fromAshley T

    Date: 09/19/2022

    1 star
    I have sent multiple emails to MOVO regarding an account that was fraudulently set up in my name. They replied to the first email and said that the account was closed and flagged as fraud. I have received almost 20 emails confirming deposits, purchases and transfers through MOVO Cash. They are now not replying to my emails and the customer service phone number listed is "no longer active".

    MovoCash, Inc

    Date: 10/12/2022

    Hello Ashley,
    I have researched the information.
    Please be advised our customer service number is: (XXX) XXX-XXX We are not sure why it has not worked for you.

    We believe in the personal touch and pride ourselves on offering real live customer support, ready to help you at any time. To contact our MoPros, please:
    Send a request to *******@movo.cash
    Or reach our MoPro Support Team by phone at the following telephone number: (XXX) XXX-XXXX.
  • Review fromTosha N

    Date: 09/07/2022

    1 star
    Someone opened an account using my email address. I've received hundred of emails regarding the account and deposits made to it but I did not create the account and it isn't my name attached to it. Called customer support and was immediately hung up on. So now, some **** has an account, linked to me and Movo is no help.

    MovoCash, Inc

    Date: 09/08/2022

    Thank you for notifying us that someone fraudulently opened an unauthorized MovoCash account in your name. After a thorough review, we are closing the unauthorized account in accordance with our non-compliance policies and procedures.

    Again, thank you for notifying us and we recommend reviewing your credit report periodically to ensure no additional accounts are opened in your name and to protect your identity.
  • Review fromJanet G

    Date: 08/04/2022

    5 stars
    Great company with wonderful customer service!!! MOVO truly cares about their patrons!!! : )

    MovoCash, Inc

    Date: 08/08/2022

    If there were awards for best reviews, you'd be considered for the win....Thank you Janet! Let's MOVO!

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