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Business Profile

Resume Services

Final Round AI

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/23/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have proof from chat where they told me the price is $99 per month and they charged me $148. But my issues are it did not work, and they said we are new, and we are still working out the kinks so too bad pretty much and we don't give out refunds, okay. I canceled. They are still charging my card, and it is two months later how is that right I need my money.

  • Initial Complaint

    Date:08/20/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently signed up for a free trial of this product to test out the interview feature. After about 5 minutes into the trial, a pop-up appeared, but I didnt pay much attention to it at the time. It disappeared within 5 SECONDS! Then I was able to continue using the service.BUT, I DIDNT REALIZE THAT THIS POP-UP ACTUALLY SUBSCRIBED ME TO A PAID PLAN 150 DOLLARS PER MONTH!!! WITHOUT MY CONSENT!Be SUPER CAUTIOUS when you free trial this product. If you're not paying close attention, you could easily get charged without even realizing it. And good luck getting a refundthey hide behind a bully no-refund policy thats incredibly unfair.Make sure you know what youre getting into before trying this one out!

Final Round AI is NOT a BBB Accredited Business.

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