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Business Profile

Training Programs

Startup Grind, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Start Up Grind is impermissibly using 98Strong's company logo and name on their website without our permission. Additionally, Start Up Grind is misrepresenting our organization calling us a "micro influencer company" which is harming 98Strong as that is not the type of business we are in anyway.Our Company has reached out multiple times to ************************* over 10 times asking for our marks to be removed with no luck.We demand the removal of our name and logo from their website immediately. Here is a link to the article: ***********************************************************************************************************************************************************************************

    Business Response

    Date: 04/05/2024

    Hi and thank you for your letter and here is our response below.
    We had a look through our Helpscout account as well as our email - as far as I can see, they only contacted ************************* and never officially complained to SG HQ.
    We have gone in and removed all references (text & image) to 98 Strong, as well as any reference to "micro influencer": ************************************************

    Thank you and we hope this matter is now resolved.

    *********************, VP of Operations.

    Customer Answer

    Date: 05/07/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

Startup Grind, Inc. is NOT a BBB Accredited Business.

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