Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Colleges and Universities

University of the People

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Colleges and Universities.

Reviews

Customer Review Ratings

2.57/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLinda L L

    Date: 04/07/2025

    2 stars
    I filed a complaint against this school years ago with BBB and it was unresolved ********** continues to email me even though I spam them and reported them repeatedly
  • Review fromRuby C

    Date: 06/17/2024

    1 star
    I signed up to attend school here in February to pursue a bachelors degree in computer science. Unfortunately I was never able to become a degree seeking student because none of my transcripts would be accepted by the university. I took one semester and ended up quitting halfway through my second because the school was not helpful with not accepting my documentation and that was very frustrating. I also found a couple of my instructors to be unhelpful/uncaring and this made it more difficult for me to study there. That being said I am going to be attending another school soon, but I was very excited about the idea of university of the people.
  • Review fromCraig C

    Date: 01/30/2024

    3 stars
    I am a current MBA UoP student from ** who started taking classes in September of 2022. I have completed 21 out of 36 credits with a **** GPA. The school is legitimate and is impressive with its curriculum and peer-to-peer grading structure. One of the challenges I am experiencing is a grade appeal with my instructor. We disagree on the grading however, there is an appeal process which I have successfully grieved in the past with another class. Recently, my Grade Advisor (our lifeline in an online college) has changed multiple times and I have no Advisor to communicate with at this time. Unfortunately, when a new Advisor comes on board, you have to start the entire process of communicating all the details again....very frustrating and perhaps, not fair. The equity is in favor of the University. I am writing this review as all stakeholders should be aware of the challenges that can be faced in an online education environment. I'm hoping this process will get resolved soon, but I started this appeal on 12/2/2023 and the situation is not improving. Lastly, I truly believe that online college is paving the way to more accessible, engaging, rigorous, and cheaper education. To get an accredited MBA degree for $3,600 is truly amazing! I collaborate with people all around the world in my classes...*********, ********, *******, *******, etc. I am hopeful yet frustrated.
  • Review fromGwendolyn G

    Date: 08/20/2023

    5 stars
    I am 66 and just finished my MBA. My experience was awesome. Each Unit (Course period) was smooth. My professors were very cooperative and responsive. I am thinking about working on my M.ed now.
  • Review fromAlfredo C

    Date: 06/07/2023

    5 stars
    Most bad reviews are simply from disgruntled students who didn't get their way. This school is totally legit and has *************** and a very rigorous curriculum. I have completed a bachelors of business administration which was verified by my employer which is a fortune 500 company that only employs individuals with legit degrees. I highly recommend this school to a serious student who doesn't want everything handed to them. It does require a lot of work and effort, which in my opinion also make it a great school.
  • Review fromFrancis D

    Date: 08/23/2022

    1 star

    Francis D

    Date: 08/23/2022

    I signed up because a YouTube video uploaded by this self-described school states that ************ is studying here and we can all become students together with her. The video also claims that ************ is a "representative" and "ambassador" of the University of the People. Fake news! As soon as you log on, you realize that the whole story is invented. ************ never studied or graduated here. This website likes to make fun of people.

    University of the People

    Date: 08/25/2022

    Hi Francis, please note that Simone was a student with us and she was our global ambassador before taking a break to focus on other engagements. Feel free to watch a clip of Simone in conversation with our President here: https://www.youtube.com/watch?v=8Ty3zU_kbOY You'll also see a clip of her proudly announcing that she's a UoPeople global ambassador at: https://www.facebook.com/watch/?v=XXXXXXXXXXXXXXXX We hope this provides the clarification you need.
  • Review fromAllie F

    Date: 07/05/2022

    1 star

    Allie F

    Date: 07/05/2022

    so my account was locked to where i could not view much. I by accident clicked to where i could not transfer my credits from another university. I talked to a live agent by the name of harshith. I was told I could not transfer my credits again till I become a full student. This is upsetting to me. When I asked for a refund they said they could not give me my application fee back. I was unaware of this. I want my refund. I have been to college in the past and this is not how it is suppose to be. I feel lied to.

    University of the People

    Date: 07/18/2022

    Hi Allie, we understand your refund request has now been handled, and you received an email informing you of this. Please send us an email if you haven't received the money after a week.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.