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Business Profile

Computer Hardware

USTech Support
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.65

Average of 221 Customer Reviews

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Review Details

  • Paul B

    Date: 04/26/2025

    I usually solve my own problems but this one was beyond my skill. The technician, ******, did an excellent job of researching things, using my backup computer to download new files to transfer to my broken computer. He hung with me thru it all and guided me back to a fully functioning PC. Great job!! Thanks ******!!

  • Richard L

    Date: 04/26/2025

    I had a pop up that said my computer had a virus and that I had to pay for a subscription to have it fixed. The pop up would not go away. I called System Mechanic and the Technician fixed the pop up and any other problems I might have.He was very professional and did a great job. I have had System Mechanic for many years and will continue using it in the future.

  • jon h

    Date: 04/22/2025

    For over a decade and including today ... USTEch Support has come to the rescue with professional and fast assistance. Their highly trained and professional staff members have always been able to get the job done and to offer and help with helpful tips and services and reminders.A great value!

  • John (Jack) L

    Date: 04/21/2025

    **** was extremely helpful giving me the information necessary so I can troubleshoot and fix issues as they popup. Learning all the necessary checks and balances can be difficult.

  • Michelle P

    Date: 04/21/2025

    I have been with this Company for years and they have always been able to solve my problems.

  • Cindy H

    Date: 04/20/2025

    I never have time for reviews & don't do them, but have used USTech Support for 6+ years & VERY Pleased! Wish I had the time to call when I needed then but I don't & my issues add up, my fault not theirs. Glad they are open 24/7. Got them today and they fixed all of my problems I needed done for the last 3 months plus more. I didn't have the time to call because of my job. Glad they were available for me today, thank you *******!!!

  • Teri L

    Date: 04/19/2025

    My browser had crawled to a standstill after a Windows 11 update. I had been trying everything I knew for a day! The technician, through remote access, was able to walk through multiple possible causes and was able to fix the problem in about 1 hour. I am very happy with the polite, knowledgeable technician and the ******************

  • DEBORAH O

    Date: 04/18/2025

    Sunny and ********* were terrific! They were patient and truly seemed to want to help me keep my computer safe and running well. i appreciated all the extra time they gave me and all their attempts to connect my computer to them. They also reassured me that they are professionals and not scammers. A stressful situation was mitigated by their professionalism. I've used RealDefense (old Stopzilla) for years with no problems, so I added tech support this year for the first time.

  • Tempsie R

    Date: 04/18/2025

    The IT person (******* or **** whatever) took control of my computer on 4/17/25 around 9:30 pm. He made me very suspicious once he claimed he had not spoken to me earlier, which he had. He also asked if I did banking online, or did I use my phone to do banking. I had never been asked that question by the other ITs. He later removed my gmail icon from desktop and said he would have someone to call me to fix the problem; he stated he logged me in as priority to assure I would get a call back. I never received the call. He also refused to give me his full name stating that it was not allowed. I feel he cannot be trusted.

  • Ree B

    Date: 04/18/2025

    Even tho **** Jayson ******* had a heavy accent and I had difficulty understanding some of his words, he was patient and would repeat what he'd said. He was also knowledgeable in solving my situation.

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