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Business Profile

Dentist

Pico Rivera Dental Smiles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pico Rivera Dental Smiles is charging me over $1,300 in services I never received. I have been trying to contact them for over a month and they do not take my calls, I have also went into the office in person and they claim to not have a person who can help me with the price adjustment.

  • Initial Complaint

    Date:09/30/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Billing disputebeing scam by this dentist and no contact they refuse to call me back on or about 8/23 I had a real bad toothache I went to this dentist that my insurance gave me and I just wanted my tooth pulled well they went round and round the dentist stating she can save my tooth with a deep cleanings I didnt know all I wanted was relief so they gave actually force me to apply for a credit card of $5000 so I did these people were so pushy anyways they did xray and the deep cleaning on the left side of my mouth bottom thats all on that day I did have insurance they said it would not cover everything I was going to have done I left still with pain that was a Saturday on Monday I called back a ****** from the office said he wasnt in but I can send him a text on the text I told him that was too much money and Im canceling this he stated I would not do that if I were you I havent been back to that dentist to me they are scammers pushing to sign when you are in pain I never heard anything back from them not Im being harassed by a collection agency to pay the $5000 which i never authorized I apply for the credit but never signed to process what to do and they refused to call me back I have been trying since last year this is on my credit and again I canceled two days later from Saturday to Monday they are closed Sunday

Pico Rivera Dental Smiles is NOT a BBB Accredited Business.

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