We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Engineering Consultant

Sparkworks Creative, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Engineering Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I waited with 2 other students for about an hour a half for our instructor to show up! We found out that it got canceled on the same day when we were supposed to have our clinical! ************************* the Support Specialist excuse was because she had on vacation and thought she had sent us the notification that it had gotten canceled! She ended up telling us it was because there was not enough students that finished their modules and that's why it was postponed! This is a horrible reason due to the fact that we as students paid to finish this program by a specific time we were given!This was our original date for clinical but got a email the same day of a new undated date for clinicals!This incident is with the billing department when I was told I could pay ahead of time but once I put money into my card they charged the two times that I already paid ahead for until the given date of the next payment! I even confirmed with them!This incident is with an instructor that was quite traumatizing!Lastly I had use a credit card to pay for the course. They are trying to refund me into the card but unfortunately need it with a check due to the fact that my card has a limit and I want be able to receive the full refund if done this way!I want a refund and compensation within everything I sent within the program due to the fact that I was not given what I had payed for within the program and was even degraded and belittled by the instructor and she even did something considered battery and assault twice within one day! They are making this refund super difficult! They had made this whole process and program super horrible and traumatic!

Sparkworks Creative, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.