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Business Profile

Cat Breeders

Joy Munchkin Cattery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cat Breeders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* Vet Farm has a website ****************************, and pretends to sell Siberian kittens. They provided the Kitten's cost as $500 and $200 for shipping. The seller confirmed that it is the only cost that will occur. On 9/23, as requested, I transferred $700 to the seller via Zelle. On the day of the shipping of the kitten on 9/24, I got an email from a shipper "Ocean Logistic Freight ****************************** ***********************, asking for $1000, which was also not mentioned by the seller. The shipper stated that the seller did not provide the proper crate for the kitten to be shipped. A refundable deposit of $1000 is required, and I sent money of $1000 via Zelle to ***** on 9/24. Then the next day, on 9/25, when I inquired about the whereabouts of the kitten, I was told that *** would not release the kitten as they require more vaccinations to be done on the kitten before it is released, so an additional refundable deposit of $1000 is required. I refused to give any additional money as it was the seller's responsibility to ship the kitten with all required vaccinations as per their website and the email they sent. Even the shipper confirmed before asking for the $ ***** refundable deposit for the crate that their Vet had already checked the kitten, and the paperwork looked good; the kitten was all good. I have repeatedly asked for a refund as the seller failed to provide me with the kitten. Now, both the seller and the shipper refuse to refund my money. I firmly believe they are running a scam. I am requesting an inquiry to bring these culprits to justice and save others from becoming their victims as well. I am requesting total of $1700 refund from the following I am requesting my refund $700 from ************************* Vet Farm has a website *************************** Name......... ******************************* *********************************************************** Phone: ********** Also requesting my refund $1000 from **************************************** OCEAN Logistic Freight ******************************

Joy Munchkin Cattery is NOT a BBB Accredited Business.

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