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Business Profile

General Contractor

Steadfast Construction Services, Inc.

Complaints

This profile includes complaints for Steadfast Construction Services, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Steadfast Construction Services, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:09/11/2023

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Steadfast construction replaced the balcony of the unit above me. I was told by ******* that they would drop off plastic to cover the items on my patio. I went to work the next day and no one dropped off any plastic as promised. That night I came home and found a roll of plastic and covered the items myself. I noticed wood shaving on top of many of the plants. They unhooked my electric sprinkler and moved many items in the yard. Once the work was completed I found nails all over the yard, a half full can of paint and an item of mine was damaged. A mister was found standing on its side and no longer able to stand straight up . I reached out to the company who denied any wrong doing.

      Business Response

      Date: 10/11/2023

      Matter resolved.  Replacement purchased 

      ******************************

      Steadfast Construction Services

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