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Business Profile

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Blue Sky Auto Finance

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/08/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I obtained an auto loan from blue sky auto finance with the terms being that the loan could be paid off within a certain amount of time without full interest. I became hospitalized and contacted them prior to agree to a reduced payoff amount to satisfy the **** in full, and negotiated a settlement with an agent. When I returned my call this week to let them know that the hurricane had impact me, and I had been hospitalized and to make the settlement payment in full I was advised that that Agent was no longer with the company, and they would have to renegotiate the offer the previous agent had given me. I was on the phone numerous times for numerous hours, only to be told that they could no longer negotiate anything on the account. I am not disputing the fact that I owe them money, but they are not meeting the terms they stated from their previous employee which was just weeks ago. I feel they are looking to give people quick cash dollars for vehicles that are worth ****** or more and create default on the loan so they get the vehicles back. Furthermore I feel they are discriminating against gender and ethnicity. I wish for my complaint to be looked into immediately, and that theyre better business bureau receive a warning to consumers, but they are simply cash sharks and looking to take vehicles not finance them. I wished for them to accept payment on the loan info in the amount of $4500. Most people would not even pursue this option to pay their debt in full considering my for that amount is only $5300. I wish to receive an account credit or adjustment for their interest as they only loan me $3500 last month.

    Business Response

    Date: 09/08/2023

    This consumer complaint should be directed elsewhere. Blue Sky is not a lender. In addition, this consumer is not found in our data base.

Blue Sky Auto Finance is NOT a BBB Accredited Business.

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