We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Private Schools

Global Village Montessori

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Private Schools.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/06/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear *********** am writing to help BBB in resolving an issue with Global village Montessori (***). They are not responding to my email.Background: My daughter was enrolled with GMV Montessori since 2023. I withdraw her from *** effective October 31, 2024 and I paid all fee till that date. I found it necessary to withdraw due to multiple violations as well as breaches of the agreement and policies outlined in the contract signed with *** on July 10, 2023. Email attached about 4 serious incidents.1. Rodent in the Kitchen: During the week of July 22, a rodent was spotted in the *** kitchen where meals and snacks were prepared. *** failed to inform me of this serious incident.2. Misinformation Regarding Staff Changes: Assigned teacher resigned from ***; yet when I inquired about her absence for a couple of weeks, the staff informed me she was merely on leave. 3. Unnotified Policy Changes in Classroom Structure: Per previous agreements with former directors, My daughter was supposed to be placed in a class with children aged 4-5. However, my daughter was placed with younger children aged 3 without informing me.4. Uninformed and Undocumented Incidents: My daughter was frequently placed alongside younger children, including one who exhibited aggressive behavior towards her. These incidents were not documented and not communicated to me.All these violations started in August 2024. I am not asking any refund for the tuition fees; I only wish to have my $500 deposit returned. According to their billing statement, *** is asking me to pay the fee for Nov month, despite my daughter having already withdrawn on Oct 31, 2024.*** claims that I should give a one-month notice or Pay Nov month, despite the violations mentioned above. *** has already breached the agreement with the incidents described. This is an unfair business practice, holding deposits under such circumstances. I appreciate your attention to this matter. Thank you *****

Global Village Montessori is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.