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Business Profile

Office Ergonomics

Vitalityweb.com Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Ergonomics.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Rick N

    Date: 07/08/2023

    I was told replacement pads for my lounger weren't available any longer and needed a set that was $2000.00 each, needed 2 sets $4,000.00. they tried to get me to buy. I called the factory and my replacement set was in stock at $1200.00 each delivered not $2,000.00 each. Thats $1,600.00 less for 2 sets. Shady buisness practices.

  • Francine C

    Date: 08/08/2022

    Buyer be **** this company is a scam. By far the worst experience. Ordered a PR535 Maxicomfort lift chair on May 25 the confirmation email specifically stated I would receive a link to track my order once the package ships. I never received a tracking number. Several phone calls later I was told the chair shipped June 17th and that I would receive the chair in ***** days. Fast forward two weeks still no chair. I called back, received an email on July 25th that the chair was received and that the white glove delivery service would be contacting us for delivery and set up. Now on August 8 still no information or follow up, called back to find out where we were at in the delivery process and I was told that I now needed to contact the white glove devliery service. This is the companies job to make sure that when orders are placed all runs smoothly. At this time I asked the company to please discontinue my order and refund my money with interest. After I hung up they ironically sent me a tracking number for my order and not my cancellation. Poor customer service, lack of transparency, hopefully my refund happens sooner rather than later.

Vitalityweb.com Inc is NOT a BBB Accredited Business.

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