We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Personal Chef

The Notorious Chef

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Chef.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/17/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This person was to be a personal chef for me and my guests, He showed up to my home 3 hours late, served spoiled food, clothes were not clean and unkept. He was very unprofessional. The food he served was not appetizing at all. The food was cold when he served it. He was to serve breakfast, lunch and dinner. We could only get through breakfast and lunch and asked him to leave. In fact we never ate any of the food he served because it was so disgusting. He had my home smelling so bad, I had to go to the bathroom and throw up. I have never experienced service this bad. The breakfast and lunch he served was not worth the deposit I paid him which was $490. I would like a full of $490. This man is a fraud and needs to be reported to the board of health.

    Customer Answer

    Date: 03/17/2023

    ID # ********
    This email below served as the contract from the business owner.


    ----- Forwarded Message -----
    From: *** ****** <*************@thenotoriouschef.com>
    To: *******@sbcglobal.net <*******@sbcglobal.net>
    Sent: Friday, March 3, 2023 at 06:28:53 PM PST
    Subject: Reservation Confirmation For March 11, 2023

    The event is scheduled for Saturday March 11th, 2023. The agreed cost is $980. The event will be hosted at ***** ****** ***
    Victorville 92392 . The first course shall be served at 9:00am Our services include bringing all of our own equipment (except for stove and oven), cooking and plating and serving all courses, as well as a full service cleanup. Gratuity is up to the client's discretion. A 50% deposit of $490.00 is required for the reservation, the remaining is to be paid upon arrival. Most of our clients pay thru Zelle which is registered with our phone number **************. Our Venmo is @thenotoriouschef Thank you for choosing The Notorious Chef we look forward to make you a very memorable night!

    Breakfast:
    Waffles
    Croissants
    Muffins
    Fruit
    Party Wings

    Lunch:
    Strawberry Salad
    Chauterie Board

    First Course:
    Bruschetta

    Second Course:
    French Onion Soup

    ThirdBreakfast
    Waffles
    Croissants
    Muffins
    Fruit

    Lunch
    Strawberry Salad
    Chauterie Board

    Third Course:
    Wedge Salad

    Main Course:
    Prime Grade Filet Mignon With 24K Gold Flakes & 5oz Maine Lobster Tail Served With A Cajun Brown Butter Sauce, Paired With Pommes Purée & Sautéed Asparagus
    & 
    Vegan Nutloaf For One With 24K Gold Flakes

    Dessert Course:
    Meyer's Lemon Tart

    Sincerely,

    *** ******
    Founder/Executive Chef
    The Notorious Chef LLC
    **************
    IG: @thenotoriouschef1

    Business Response

    Date: 03/30/2023

    This is all inaccurate accusations by a client that tried to scam us out of a AirBnB in Victorville. I was slightly late due to extreme weather conditions and someone rear ending me. Once I entered the property, I was informed that no one slept which was very strange and made me feel uncomfortable. All the food served was fresh and it was eaten as I have proof with pictures. No one was sick either these 5 women were yelling and dancing the entire time I was there which was a little chaotic. I then left for a lunch break after I served their lunch and when I came returned all the women aggressively approached me and were cursing demanding I refund their money. I then told them because of this behavior I was forced to leave. The $490 was a deposit for my time and making the reservation. Being that I served everything but the dinner I am owed more for my time so there will be no refund. She also tried to file a dispute with Venmo whom I’ve been reputable with for several years. They saw she was also trying to scam me and sided with us due to our long-proven track record.

The Notorious Chef is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.