We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Western Clothing

Mifulan

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Western Clothing.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company advertised jeans and I bought a couple pair. What they advertised on the website is not what they sent me. I received cheaply made rayon pants that looked like they were made for a clown! Not even remotely close to what they advertised. I contacted the company and all they want to do is come to an agreement where they return 35% of my money and I keep the pants. I do not want these pants I want my money back and they will not do it! They keep going back and forth with my instead. I will not wear these pants they are ugly and not what I ordered not to mention the quality. I want my money back and they can have their pants back. If I had spent $25 I wouldn't be fighting this hard but it was over $100. That's a lot to just let go of!

  • Initial Complaint

    Date:05/19/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 3 pairs of Jeans and you can clearly see that this product is jeans in the receipt I provided. What I received was 3 pairs of very ugly stretchy fabric pieces of clothing. The print on them is bleeding into the other prints on the fabric and they are not even the size that was advertised on the website. This is not at all what I ordered and thought I was getting.

  • Initial Complaint

    Date:04/22/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 8, 2025 I placed an order on the Mifulan website for a womans sleeveless halter dress slim fit sparkly sequins bodycon dress, for a price of $43.99 plus $8.00 shipping for a total of $51.99. I reviewed the size chart to ensure I ordered a size well within my measurements, and I also reviewed the return policy to ensure I would be able to return the item if it did not work out once I received it. The return policy states Thank you for shopping at Mifulan. We want to make sure you are completely satisfied with your purchase. If you are not satisfied, we are here to help.1. Returns:You have 15 days to return an item from the date you received ***** be eligible for a return, your item must be unused and in the same condition that you received it.Your item must be in the original packaging.Your item needs to have a receipt or proof of purchase.2. Refunds:Once we receive your item, we will inspect it and notify you that we have received your returned item.We will immediately notify you of the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer's policies.3. Contact us:If you have any questions on how to return your item to us, contact us at [email protected] received an email stating my item shipped on 4/11/2025 at 11:29 pm.I received my item the afternoon of 4/19/2025.I opened my item later that evening to assess and try on, only to find the quality of the product was not as described or shown on the website. The item does not fit despite using the size guide used to make my decision and the item quality is not as described.I emailed the business as per return policy, on 4/19/2025 asking for help with initiating a return. I received no response.I emailed again 4/21/2025 and have yet to receive a response. Please help.

  • Initial Complaint

    Date:03/03/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered an item online. They sent me a completely different item, not even similar to what I ordered. When I contacted them, they insisted that I must pay for the return shipping. This company is a complete scam. They show pictures of lace dresses but what you get is a dress with a screen print of lace.

  • Initial Complaint

    Date:02/03/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an online order with this business on January 24, 2025 and my order still hasn't been shipped. When I check my order status online it says awaiting shipment. I emailed them twice about my order and haven't received a response and it's been over a week. Please help

Mifulan is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.