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Business Profile

Retail Wine

Amazing Grapes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Wine.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went in to the local liquor store that I have been shopping at for four years. I went in there and ask for assistance. They ignored me. I asked for help from the clerk and Haul he did ********** it say, over there. I asked can you show me said cataract surgery a few months ago and I have problem especially with night vision. Thats why I walk in there and sunglasses. Then I stood at the checkout counter for over five minutes! Nobody came over to wait on me. I had asked for help! And I am a paying customer! So I asked for the name of the manager. The clerk refused to give it to me and he said it was none of my business and I will be two steps away from being banned after giving them money for four years. Is that anyway to treat a 70 year old woman that just had cataract surgery? I dont think so But thats up to you to decide. I will never go in there again. But clerk there is named ***. She calls me Miss ********. Thats too familiar. And then she proceeds to talk about all the gossip that happens in the building I live in which is right next-door. I know the gossip. I do not need to hear it from clerks that work at a liquor store.

Amazing Grapes is NOT a BBB Accredited Business.

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