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Business Profile

EMT Training

American EMT Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in EMT Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid for the class in August 5th of 2021
    Paid 450 for a class that was only partial payment full amount owed at completion of first half wanted to do online but changed my mind and decided I wanted to do in person because I just had a newborn but due to a loss in the family I was unable to start the class so I called for a refund and was denied because they said I only paid half. Called again and was told I wouldn’t be receiving shit and was hung up on by a very rude receptionist. I called back to speak to the owner and was told since I logged in to the online account that I’m no longer able to get a refund. I just want my money back because of how they handled the situation and how rude the receptionist was i no longer want to attend this school.

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