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Business Profile

Marijuana Grower

UPS420.COM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Grower.

Complaints

This profile includes complaints for UPS420.COM's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

UPS420.COM has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • UPS420.COM

      8560 Vineyard Ave Ste 409 Rch Cucamonga, CA 91730-4351

    • UPS420.COM

      3340 Peachtree Road, STE 1884 Atlanta, GA 30326

    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 13 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/22/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased an item on **** seller shipped via *** ground saver. I went to the *** a** to check tracking and the item showed delivery date to be expected on Saturday April 26th. The app also showed at the very top of the app If I would like my package sooner pay $7.99 for ground. I paid the 7.99 for upgraded shipping. About 12 hours later I notice now my package wont be delivered until Monday the 28th even though original date was the 26th so I paid more for less. I want my package delivered on Saturday or before and or a refund.

    • Initial Complaint

      Date:04/15/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had ordered a package from ****, totaling $137.87. The carrier, ***, marked this package as delivered, but it was to the wrong location. In the picture they provided as proof of delivery, you can see a sign sitting beside the door, and there is no sign beside my door. I have checked with all my neighbors and nothing. I tried reaching out to **** and they said there is nothing they can do as it was marked as delivered, the same thing *** said. This is ridiculous! I need a refund!

    • Initial Complaint

      Date:04/15/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi, Im writing you all because I sent a return through *** which was pre paid from ****** as a return, however that return never made it to ******. *** had several estimates when it came to delivery but still no movement with that package. When tracking the package it shows that it stopped in ********** pa which is where a lot of other shipments go missing as well. *** refuses to investigate where my return is which is hindering my refund from ******. Im am very ***et about this. The customer service **** seem to be of no help and will quickly dismiss you off the phone. This isnt a good look for a company promising quality service for that customers. *** ground shipping promises 1-5 business days with a 90% delivery rate when it comes to most packages so I guess mine was in the 10% that took longer. This is completely unacceptable and they should definitely investigate this place ************* because once you see the reviews it seems like this is a on going thread at this hub

    • Initial Complaint

      Date:04/08/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For the past two yrs I have not been getting my packages from *** and today is the last straw they said they delivered my package to my door but it's not there and then I called they said they gave it to mantance which I just talked to them and they said they just got here my package said it was delivered at 11:04 am and they just got here at 12:24 so something is not adding up im so tired of never getting my packages from this company

    • Initial Complaint

      Date:03/10/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******* instructed me to drop off internet wireless equipment no return label required per ******* ok I dropped off equipment at location on ************ in Shaker Hts on 3/4/25 around 5pm or so as agreed upon with *******. A black man with dread locks *** that accepted the returned Equipment he provided me with. A return equipment receipt no tracking number provided on the receipt. He the *** in the store put the device number on the receipt instead. ***********.. ******* turned my ******** service off as a result of not receiving their equipment. I contacted the *** store #**** spoke with the Manager ***** . He was condescending about the situation. I explained to him what the receipt looked like and the information on the receipt. He stated the receipt that I received was correct. There was no tracking number because of *******. However he did not provide me any input pertaining to where the equipment is currently at. Somebody is stealing or perhaps ***** the manager stole Verizon,'s Equipment.

    • Initial Complaint

      Date:03/06/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *** trading term, the goods will be delivered from ***** to ***. As the agent of customer from *********** should arrange the ship with the confirmation of the customer, but they didn't obtain the confirmation and they arranged the shipping schedule with ETD 2025/02/25, the customer finally refuse this shipment and resulting in the inability of the goods to be transported. The total loss of the goods returned was ***** ($370), and we asked *** to cover the payment.

    • Initial Complaint

      Date:02/26/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They refused to change the delivery date scheduled as I would be out of own and my package will be outside until I return on Sunday. This is because they didnt deliver it on time which now Wednesday the 26 .

    • Initial Complaint

      Date:02/26/2025

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Shipped a package on 02/11/2025 from ** to ******* ** till this day the package has not arrived yet it keeps getting recirculated thru the system in **********. Right now the package is sitting in *********, **.

    • Initial Complaint

      Date:10/25/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Since January, none of my deliveries has been arrived to my door I gave *** specific instructions to deliver to my apartment door. They delivered to management office, which is halfway open half the time or the front desk, which is which nobody is there half the time.

    • Initial Complaint

      Date:10/23/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Sept *******, I shipped 2 boxes thru the *** store in **************, In .. On Sept 23, they were dropped off at a *** contact store, Cvs at ********************************************** and were recieved by *****. My son wnt to pick up pkgs., but was told they were not there. Since then he has repeatedly call and told the same thing. I also called and was told **** are not there. I have called *** and filed a complaint and was told within 8 days I will be contacted. Each time I call I am told case was closed and they reopen it and I am told pks are at the contact store, I explain to them each time the same story and they sy they will reopen the case. All I am getting is a run around. Can you please help me. The contents are not worth more than $200 per box. I would like the **** delivered to my son or returned to me, or to be reemburse for pkgs.and shipping.

    UPS420.COM is NOT a BBB Accredited Business.

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