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Business Profile

Auto Body Shop Equipment

Collision Pros - Red Bluff

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Shop Equipment.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromYvonne R

    Date: 11/27/2024

    1 star
    I had an auto accident. My car sustained mild to moderate damage. I had my car towed to Collision Pors in Red Bluff. They had my car for 51 days, They promised to have my car repair completed in three weeks. They never once called to to provide updates, even when the promise dates of completion dates went by. They also did not return calls when I left messages most of the time. They promise to provide great customer service and return in a quick and timely. They did not provide that. I let them know my concerns. They let me know loud and clear they do not care. I tried to leave a detailed account but it went over ********************************* to post it.Collision Pros had me at their mercy. They had my only transportation to get to and from work. They are the worst at customer service and do not make good on their promises. My hope is that they will rethink the way they do business or rewrite their commercials to, we provide horrible customer service and you will not get your vehicle back for a very long time. They took an excessive amount of time to complete the repairs and when I let them know I was unhappy with my experience they did not care.

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