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Business Profile

Medical Doctor

JWR Wellness Clinics, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid 1700 for tattoo removal in 2021 and I have dealt with numerous calls of no availability for a 30 second session as well as receptionists saying they didnt have an appointment when I had scheduled them and texts confirming that I did and I still have the tattoo despite numerous appointments for 3 years and everytime I have called the past year especially I cannot get in but twice the ratio service I paid for was until gone and although there was progress I will now have to go elsewhere as it s extremely difficult to get in here and I want and need the remaining ink gone and will have to pay a considerable amount again elsewhere despite my appointment time needed to be under 30 seconds

    Business Response

    Date: 09/18/2024

    We are sorry that you had a difficult time coming in for a service. We never had anyone else complain about getting in for tattoo removal treatment as we accommodate our clients even on some weekends by special arrangements. Please, contact us and we will get your appointments.

    It is customary for laser tattoo removal practices to space out tattoo removal 6-8 weeks apart to allow for adequate time for the body to process the ink particles that have been broken down by the laser and to prevent scarring of the skin. On special occasions with patient's agreement to possible pigmentation issues or scarring, we can do the treatments closer together.

    We have been able to give our clients appointments very flexibly throught the decade of our tattoo removal practice.
    We will get you an appointment as soon as possible.

    JWR Wellness Clinics

JWR Wellness Clinics, Inc. is NOT a BBB Accredited Business.

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