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Business Profile

Truck Repair

Redlands Truck & RV

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dropped off motorhome for work in early September with 3 or 4 items to fix, 2 months later when i went to pick up i noticed the work was not all completed first we agreed to remove it from the bill but when i left within 20 minutes that the next major item the air conditioner was also not working so i scheduled a time to bring it back and have both items fixed..AGAIN. after dropping it back they fixed the air conditioner told me they could not fix the door that i had already paid for and upon inspection of the motorhome saw foot prints and oil stain all over the carpet from the mechanic. ****** told me the refund would be sent for the paid for uncompleted item and **** said they would cover the cost of carpet cleaning just send a receipt, it has been a month i have called 3 times no refund has been given I left messages with ***** the owner no response. The paid item refund due is 150 and the carpet clean was 350 dollars

Redlands Truck & RV is NOT a BBB Accredited Business.

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