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Business Profile

Subscription Boxes

Raddish

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a 6-month subscription ($169.13) as a gift for my nephew in December 2023 (Raddish Kids). I found it odd that I kept getting notices of more shipments going out near the end of 2024, but then noticed in my bank statements that a separate entity (Raddish 190th) had been charging my card twice in 2024. This is unacceptable. When I got in touch with someone named Mo at ************************************ he assured me in writing that it had been cancelled (and they sent back a small refund), but I got notice AGAIN TODAY that another shipment is on the way to my nephew who doesn't even want this stuff. I thought this was a cooking subscription but it is just a series of plastic junk that gets mailed along with a shopping list. The whole thing is a scam. Attached, please find a copy of the charges and single refund to my checking account.

  • Initial Complaint

    Date:04/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They keep emailing ****************** for a different customer's account. Attempts to have them stop emailing us have been unsuccessful.

  • Initial Complaint

    Date:09/25/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed up for a 3 month subscription as a gift for my niece in December of 2022. At the time, there was no "auto-renew" notice on the payment page. Even if there had been, ********** law updated their auto-renew law in 2022 stating that businesses have to warn of the auto renew. nature of the subscription prior to any billing information being plugged in (not in fine print at the bottom of the payment). In addition, the warning must be in the same font size and clear for the reader. The company must also send a separate email under the federal law clearly stating the nature of the subscription. This company kept auto renewing the original subscription (and at a higher price then when I originally purchased the gift). Ultimately they charged me over $300 for subscriptions that my niece did not even receive because she moved. I've emailed the company several times and all Ive received in return is a screen shot of their "policy" (which did NOT appear on my screen back in December 2022). In addition they sent random pdf documents claiming they were "renewal notifications" that went to my email address (as another complaintant stated here) but there was no indication those business "flyers" were sent to my email at all. Really dissapointed because my niece really enjoyed the gift. PLEASE SEE THE ATTACHED ORDER CONFIRMATION WHICH CONTAINS NO INFORMATION REGARDING AN AUTO RENEW AND STATES THE MEMBERSHIP IS ONLY 3 MONTHS LONG.

  • Initial Complaint

    Date:08/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased this subscription service for a gift in December for my nieces. In December, the options were a 3, 6 or 12 month subscription. I have been charged twice now for $108 dollars. I never wanted this subscription to be anymore the 3 months. In order for this to be used as a gift and for my bother and my nieces to use the content, I had to out my brothers email in for the account information. There was NEVER ANY information that this would be a subscription that would Auto-Renew. Their website is completely different now, they do not even give the option for the 3 month subscription. I would have never purchased it if I knew it would be an auto-renewal service. I would like to receive a refund of $108 dollars.

Raddish is NOT a BBB Accredited Business.

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