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GetMiles

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for GetMiles's headquarters and its corporate-owned locations. To view all corporate locations, see

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GetMiles has 2 locations, listed below.

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    • GetMiles

      555 Twin Dolphin Dr Redwood City, CA 94065-2129

    • GetMiles

      255 Shoreline Drive, Suite 600 Redwood City, CA 94065

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/02/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      There was problems with miles on memorial day weekend and I didn't get my ***** miles and I want them now or I am bringing miles to court and I already know miles phone number ********** and miles CEO is ************** now please give my points please I am waiting now I am very sick in the hospital rehab and you are making me upset and angry The reason for the multiple accounts was not to get extra rewards is to try to get my promo that wasn't working on the email and I tried to reinstall and delete and I had trouble getting my both Memorial day promos you owe me of **** miles and ***** miles so don't deny me of errors that happened on your behalf you owe me a total of ***** miles over the memorial day weekend or I will take this to the supervisor and hirer up if I have to.I am sick in the hospital rehab for 5 years and you are making me very upset about this. There was glitches in the promo code that wasn't allowing the *** promo to go through or Gmail either and I also forgot my password as well I didn't know there was a was more than one account So it wasn't a good weekend for me on your website because there was glitches with your promo and I was trying to change and edit stuff but couldn't change emails so and I didn't know my password word But again you owe me ***** miles from the memorial day weekend and I want to see them today or tomorrow before I log in my account the next day or I will bring this to the supervisor and higher up I am sick in the hospital rehab and again I am very upset so please make me happy by giving me my promo miles of ***** miles from over the weekend thank you and I would appreciate it very much

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