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Business Profile

Collection Systems

Pacific Collection Credit Bureau

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Systems.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted Pacific Collection And asked about. a 6 year old doctor **** that was just put on my credit. I spoke with ****** and informed her that the manager ***** at the ********** said that the pathology **** was paid through their office and that this company was a fraud, they do not sell debt and the pathology department bills them. She provided zero balance bill attached. ****** from collection agency promised that Equifax was aware and to check to see that it was being removed. She would email me a letter saying such and discussed this on several occasions. After not receiving the letter I called and spoke to the manager, he laughed when I told him my grandmother died, and mocked me as to never being seen by a doctor. I told him I was waiting for the letter promised by ****** and that the interscope the pathologist also informed me there was no bill. He then threatened me by stating my home address, and said I will never be able to buy the house I was trying to buy and that he would all but make it impossible. He stated that my uncle must have raped me as a child. Needless to say I contacted authorities and am trying to reach the owner of this agency to contact the **** Interscope and the ********** mentioned Section ****** and are helping me with this fraudulent and harassing situation. There is a zero balance on 07/24-2018 at both the doctors office and pathologist. Interscope is aware of the harassment and threats and is inquiring to top management as to going concern.

  • Initial Complaint

    Date:08/08/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ********************** I do not have a contract with PACIFIC COLLECTION CRE; they did not provide me with the original contract as requested.

Pacific Collection Credit Bureau is NOT a BBB Accredited Business.

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