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Business Profile

Motorcycle Supplies

2Kracing.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/14/2022

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I decided to order a body kit for my vehicle online and put the kit I wanted in the search bar. This website caught my eye because it had been in business since 1999. I found the kit I wanted and sent the order in Friday December 9th and waited. Monday December 12th I get an email telling me the body kit I ordered was pending to find out if I would pay more than double what the original online order was for or it would be cancelled. I called and asked why it was more than double from when I ordered it and was handed a list of excuses. He then cancelled my order because I refused to pay more than double. I got back online later that night and ordered a different body kit from the same supplier place. The next morning I looked at the status of the order and it was cancelled. I called again and was hung up on and the man on the other end of the phone was nothing but rude! There was no trying to reason with this person as he complained about not having anyone to help him and he was going to have to close because of it. I don't think his problem is with the help, it's the fact that he doesn't want to help anyone. The second order was cancelled for the same reasons that the first order was cancelled. He wanted me to pay more than double the price the order was for. I believe he is running some sort of scam. We are currently looking for recourse for these actions that also caused the loss of other body kit sales we could have purchased had we not have had to deal with this very rude person.

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