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Business Profile

Dental Laboratory

Darryl L. Morris DDS

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Darryl L. Morris DDS's headquarters and its corporate-owned locations. To view all corporate locations, see

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Darryl L. Morris DDS has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/06/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 3/26/25 I was scheduled for a wisdom tooth removal consult, & I had many questions as I have osteoarthritis on both sides of my jaw. It was my understanding that I would get to speak with the doctor *** would be doing my surgery, Darryl L Morris, but when I was called in I had a less then 5 minute consultation with the nurse *** assists with *************** did not ask me any questions about my medical history nor did she refer to the medical history I provided prior to my appointment which mentioned the ********************* When I brought it up to her she said it would be fine because Im young and dont have arthritis, clearly they didnt look at my forms that I filled out. I then asked if I would be able to speak with the ************ got offended & said I could go elsewhere if this place isnt the right fit for me and went to go get the doctor. After I talked to the doctor a front desk employee came to tell me that I owed $62 because my insurance didnt cover the x rays since I already got x rays done at a different office. Prior to coming into my appointment I provided my insurance information and was not told that my insurance didnt cover the necessary X rays for the consultation. Normally every place I go to checks insurance coverage BEFORE you proceed with appointment to let you know of any copays or if your insurance doesnt cover it. I told her this and she said they ran the insurance after I went in for my appointment. She was extremely aggressive with her communication and kept arguing with me in front of other staff and patients and slammed papers on her desk. I complained to the doctor about everything and he said he would personally call me the next day to refund me the money and did not. I have called to ask for a call back and have had to deal with the same front desk lady being rude and aggressive and he has not called me back. This place also quoted my mom $300 even though she was covered by her insurance & did not need to pay for her surgery.

    Darryl L. Morris DDS is NOT a BBB Accredited Business.

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