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Business Profile

Tire Dealers

Tire and Wheel Pro Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/07/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The issue with this company is employees spread nails around the neighborhood to attract business. They purposely put them along curbs so we end up with nails in our tires, and the people in the neighborhood have no other choice but to go to them to get a replacement tire. Unfortunately in 2024, myself in a matter of 4 months had to get 7 tires replaced. The neighbors have similar stories. We have street cleaning. And also neighbors have seen people placing nails around curbs near this business. Including my family. We live 4 blocks up the hill from the business. We all notice it starts up after winter, beginning of spring.

    Business Response

    Date: 05/18/2025

    this is a false allegation. If they have any proof , my employees throwing the nail on the street they have any picture any evidence just show me.its not warranty issue.thanks 

    Customer Answer

    Date: 05/18/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******* ******

Tire and Wheel Pro Services, LLC is NOT a BBB Accredited Business.

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