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Business Profile

Marijuana Sales and Services

Flavors Cannabis Dispensary

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 08/24/2023, I purchased marijuana extracts from a company call packs in ******** **********, I paid $17 for 1 g of extract ,the extract found to be contaminated, I tried to exchange it the company would not allow me to exchange it, The manager told me that he would not exchange the product even though it had been contaminated, he told me to leave I stated I would need to talk to another manager and he told me that there was no other manager, When I said I would be back to speak to another manager he told me no and then he is the only manager and he lunged at me like he was going to hit me in act I guess intimidating me to leave, so the security grab me and made me leave when I went to try to report this to the main company, ******, I talk to a girl by the name of ********, then eventually a manager I forget his name when I tried to report the man at that store he told me I had to go and deal with that store directly. I went to the store the next day to deal with the main manager and she would not even let me file a complaint against the other manager that try to basically harassed me in order for me just to leave their store so I couldnt get an exchange. Note picture are of the extract that I bought, the bottom of the jar shows little black dots in it , the other photo shows what looks like a tiny black fiber or Type on the right side of picture, Ive been going here for probably over the last 7 years , ive never had a problem only with this guy. Hes a mean guy and he acts very rude. I had another incident with him , last year where a badtender, told me that I can return the product if I didnt like it within five minutes of buying the product I came back and said I dont really want this product they said they couldnt exchange it so I said can I please speak to a manager when I told the manager what she said in front of everybody he said " youre a **** liar she didnt tell you that! So it seems that hes has a problem with treating customers right.

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