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CaliStreets Tires

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/17/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    JUNE 3RD, 2020

    I took my Ford Expedition to get the engine rebuilt, I talked to ****** and have always talked to ****** who is the owner of CALI Street Tires in ********* *** Aug 4th 2020 i went to go pick up my expedition when i was about to leave i noticed the truck had a major scratch and back tail light was broken, someone backed into my vehicle, he said he would send me the funds to fix it but never did, on the way home from picking up the vehicle that day 08/04/2020 the car started to malfunction on the fwy (the closer i got home) I immediately called ****** and told him what had happened. The truck was then sent back to his shop Aug 13, 2020 to get the damages fixed, and tail light etc fixed. Nov 2nd, 2020 i went to pick up the truck and noticed there was a mess in the front seat but left due to my husband recovering from a stroke, when i started to see the truck and noticed the back seat, so many things were broken and misplaced stained as if someone was living in it! i once again called ****** and sent him pictures of all the mess and damages done to the truck! two weeks later the car has been sent back to his shop end of Novemeber 2020. ive called numerous of times to get in contact with ****** six months later i was told he had covid or he was not in the shop, phone calls were never returned! My mother went to get her oil change in July 2021 and noticed my windshield and other windows on the expedition were busted out! i once again called ****** and told him my concerns and what was happening, he then apologized and admitted to becoming lazy and he forgot about my truck! i stated to him that he needed to start fixing my truck or pay me the value i paid for which was $3k and pay for the damages hes done, including the job i paid him to do, he then refused and said he will get it fixed and done asap! 05/23/22 after numerous of attempts he finally answered when i called his shop blocked! 08/17/22 excuse after excuse, he says he has no ins and isnt paying..

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